IT Support Analyst

Location: Tulsa, OK
Date Posted: 02-05-2018
ASTRA Solutions is now seeking an IT Analyst for our client in Tulsa, OK. This is a contract to hire position with a contract rate of 40-50/hr while on contract.

Description: Under general direction, formulates and defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents those programs. Competent to work at the highest technical level of all phases of applications systems analysis and programming activities. May be responsible for completion of a phase of a project. Regularly provides guidance and training to less-experienced analysts/programmers. 

•Works with IT Project Managers to provide input for charters, business requirements, project estimates/schedules and test plans. 
•Analyzes and develops short- and long-term solutions for information Technology (IT) needs through developing new and modifying or adapting existing applications. Provides on-going support for the Measurement applications environment. 
•Coordinate with users to determine IT requirements. Reviews system requirements and business processes; codes, tests, debugs and implements software applications. Translate business requirements into technical specifications to formulate technical solutions that conform to best practice standards 
•Participates in software releases/upgrades 
•Participates in requirements gathering, user acceptance testing, making recommendations based on information collected 
•Provides information technology advice and services to internal clients. 
•Ensure maintenance, development and enhancement of existing application systems meets the organizational business objectives and Information Management standards 
•Remediate application system issues through appropriate troubleshooting, Incident, Change and Problem management standards using Service Now 
•Evaluate, develop and implement new application systems, developing technical requirements following standards for software development lifecycle 
•Identify continuous improvement opportunities for cost reduction, avoidance, and improved application performance 
•Interact and resolve issues with other IT support teams including Applications, Infrastructure, and Outsource Provider 
•Modernize, upgrade and conduct application health checks as required to ensure system stability 
•Work with assigned resources to manage project related activities for assigned applications 
•Conduct/Participate in system access reviews for application area 
•Competent to work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment 

•Bachelor’s Degree in MIS, CS or other related IT field preferred or equivalent work experience 
•A minimum of 2-4 years of IT experience. 
•Development knowledge in Programming technologies. (Java, Coldfusion & .Net) 
•Development knowledge in Application Program Interfaces (API)- (SOAP, JSON, GeoJSON/XML, Webservices) 
•Development in Browser technologies (Sencha, Openlayers, HTML, Jquery, IE, Chrome & Safari) 
•Development in Database technologies (MS SQL Server 2008, PostgresSQL, PostGIS 2.0, Oracle & Sybase) 
•Development in Reporting tools (Crystal reports, Business Objects and MS Excel) 
•Development in Mobile technologies (IOS Application development) 
•Microsoft Word, Excel, Visio, PowerPoint, Microsoft Projects 
•Business knowledge of GIS, EH&S, ROW, Land, Permitting, Procurement & Asset Management is a plus. 
•Background in Scada, Gas Measurement & Gas Management is a plus 
•Knowledge of the SDLC (System Development Life Cycle) 
•Must be a self-starter with the ability to work in a team environment 
•Ability to work effectively on tight deadlines as necessary 
•Exceptional customer service skills, including the ability to interact professionally with a diverse group of individuals 
•Superior written and verbal communication skills 
•Advanced experience with problem solving, process improvement, requirements gathering, quality assurance, documentation, and reporting 
•Familiarity with risk and compliance assessment methodologies and standards
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